Steve Beiriger
Steven Beiriger
Senior Consultant

Steve has more than 37 years of business experience in major U.S. and international organizations. He is DeltaPoint certified in Process Mapping methodology and has successfully implemented programs for business process improvement and certification to international standards.

He has implemented process mapping methodology programs in a diverse range of industries, including government, textiles, utilities, newspaper publishing, banking, networking, computer manufacturing and pharmaceuticals.

He has assisted clients achieve certification to standards, including ISO 9001 2008, TL 9000, TS 16949 standards and Sarbanes-Oxley. For over 10 years Steve has conducted business mapping sessions in the U.S., Canada and Mexico, that attained ISO certification with the outstanding achievement of zero non-conformances at several locations. Steve has conducted over 50 process mapping training course sessions.

Steve has 17 years of experience in the oil industry with Chevron/Texaco. During this time, he implemented a company-wide total quality management program and established criteria for Cabinda Gulf Oil Company (a division of Chevron/Texaco), and acted as certified auditor, for Malcolm Baldridge. He also centralized and managed process mapping methodology training for 10 locations and was responsible for over $50 million in cost savings. He also held various positions of increasing responsibility with the State of Nebraska, including Deputy Director for the Department of Energy. Prior to joining Chevron/Texaco, Steve spent three years as a Senior Assessment and Development Associate with Development Dimensions International (DDI).

Steve has Degrees from The Creighton University and the University of Nebraska.

Karen Marshall
Karen Marshall
Director, Program Development

For the past 25 years, Karen Marshall has been doing business consulting. She has been helping companies and business executives throughout the U.S., Canada, and Mexico improve profitability using process mapping, business coaching, and quality improvement methodologies.

Possessing a master's degree in Business Management, Karen started her career as a profit improvement and quality development team leader with the JR Simplot Company, based in Boise, Idaho. She trained and led teams of people to simplify processes and improve productivity.

She later served as Vice President of Organizational Development and Training with a chemical manufacturing company in Phoenix, Tessenderlo Kerly, before starting her own business consulting company in 1996.

Through the years, she has consulted and conducted training with companies such as Bank of America, Sharp Electronics, J.R. Simplot Company, Leppin Property Management, and many others.

Our Mission

The FOCUS of DeltaPoint Consulting is to provide superior customer service and excellence in aligning business processes to business goals. We collaborate with your business to improve productivity while looking for opportunities to lower costs, improve customer service and promote customer loyalty. We are in the business of helping to improve business processes making your business more competitive.

Our Value

DeltaPoint Consulting works to form a relationship based on TRUST & RESPECT where everyone is able to speak without fear of having their concerns become barriers. Our task is to break down barriers and collect necessary information required to make solid business decisions.

To DeltaPoint Consulting, INTEGRITY means we never promise more than we can provide. We never drag out a project and we work to provide the process improvement services you contract for in the shortest time possible. There will never be any hidden charges.

What does QUALITY service mean to DeltaPoint Consulting? It means doing whatever is required and is ethically reasonable to meet or exceed our client's expectations.

Our Goal

DeltaPoint's Process Mapping Consultants will help you create an easy to use, qualitative and quantitative process focused business system producing powerful results. DeltaPoint Consulting attentively and efficiently meets your needs to improve business process before, during and after training and consulting engagements.

Process Mapping Services & Project Management Services Experience

DeltaPoint Consulting provides an innovative approach to process mapping and achieving process excellence. Our mapping methodology is fast, effective and sensitive to your ongoing operations. We offer process mapping services, on-site training, preparation for ISO certification, project management services, and business consulting.

Please contact us for a list of references.