News Releases
When you run out of wood to chop, it’s time to sharpen the axe.
The economy is in the toilet and companies are continually being lambasted for doing the wrong things or doing the right things wrong but seldom recognized for doing the right things right.
Why does this occur? Employees follow the process that has been in place for years and then, all of a sudden, their supervisor is hit upside the head by their manager for the outcome of the employee’s actions. The employees are following the process but the supervisor does not know the process or the process is outdated or makes little or no sense in these economic times.
Let’s look at your processes! DeltaPoint Consulting does not claim to be the expert in your processes. Your employees are the experts - all we do is ask questions. I can honestly say that a lot of the processes we map for companies are a disaster. We have seen process users, supervisors and managers get glassy eyed when they see the process map. Why do we do that? Because that is how we were taught by Joe or Mary…they retired ten years ago.
As I mentioned in the previous paragraph, we don’t pretend to be the experts in your process but it is safe to say that most of you who manage the processes reporting to you do not know them either. We ask the experts, the ones who do the work and document what they tell us. We capture the opportunities they mention on how the process can be improved. We map the process as-is and then have it verified. DeltaPoint Consulting will work with your company decision makers to make the process function so the right things are done at the right time to meet your customers’ expectations. Focusing on operational improvements until the economy improves may be the best decision under current circumstances.
We strongly suggest you ask other consulting firms to bid for your work right along with DeltaPoint
Consulting; it is just prudent business practice to shop around for the most cost efficient consultant. Don’t pay more to have your processes mapped than absolutely necessary and obtain bids from as many companies as possible.
Working together we will get the axe sharp and ready to use when the economy turns around. We will focus on operational improvements and find more money by improving processes than you spend on the contract with DELTAPOINT CONSULTING, LLC.