Day 1:
8:00 AM to 5:00 PM
- Introductions
- Introduction to the Process Approach
- Which Process to Map
- Identify Team Members and Responsibilities
- Instructor Maps 1 Business “As Is” Process
- Facilitation Skills
- 6 Participants Map 6 Business “As Is” Processes
Day 2:
8:00 AM to 2:00 PM
- Hands-On Mapping in VISIO
- Instructor Conducts Second Review of “As Is” Process
- Identify Continual Improvement Opportunities
Day 3:
8:00 AM to 12:00 Noon
- 6 Participants Conduct Second Review of “As Is” Process
Noon to 5:00 PM
- Hands-On Update of Second Review Maps in VISIO
- Business Process Opportunities and Problem Solving Tools
- Building Your Business Enterprise Map
- Question and Answer / Wrap-Up